Frequently Asked Questions
Everything you need to know before you order.
How fast is shipping?
Every order ships within 24 hours. UK & European orders arrive in 2-4 business days; international orders in 5-9 business days. Shipping is free worldwide.
What is your return policy?
Every wallet is covered by a 30-day money-back guarantee. If you're not satisfied, contact us and we'll arrange your return.
Is there a warranty?
Yes, every Leonadem wallet is backed by a lifetime warranty against manufacturing defects.
Can I personalize my wallet?
Yes. Add up to 10 characters, hand-embossed using solid brass heat stamps by our artisans.
What leather do you use?
We use full-grain leather sourced from Europe's finest tanneries in Italy, chosen for durability and a natural patina over time.
Do your wallets protect against RFID skimming?
Yes, every wallet includes an integrated RFID-blocking lining.
Where are Leonadem wallets made?
Our wallets are designed in the United Kingdom and handcrafted in our workshop in Izmir, Turkey, using premium Italian leather.
How can I contact support?
Email [email protected]. Our team is available Monday–Friday, 9am–6pm, with a 24-hour response target.
Still have questions?
Contact Support